Measuring employee performance?
Recently I was asked if time and results were the only things you could use to measure employee performance. Here's a snippet of my response.
The most important thing to remember when measuring performance is that you are trying to measure the things that make the most difference (not just the things that can be measured). The problem is that many of the things that make the most difference are not easily quantifiable.
Lessons from the Holiday Season: Optimize
Everyone puts on a little weight during good times – vacations and holidays are notorious times for over eating, relaxed behavior and good feelings. Well for businesses, the vacation has come to an abrupt end. After years of easy credit and a...
Read more about Lessons from the Holiday Season: Optimize...Sales & Marketing People - tell us about your CRM!
I’m writing to ask you about the CRM tools that you use, so that we can make an informed decision and share some knowledge with the community. As I’m also doing some due diligence for Adaptive Path, I can also share some of what...
Read more about Sales & Marketing People - tell us about your CRM!..."Cloud of Clouds"
2008 Recap In 2008, we saw the early seeds of a "cloud of clouds" emerging. It started in April with Salesforce and Google announcing integration between Google Apps and Salesforce to bridge the gap between Google's productivity applications and...
Read more about "Cloud of Clouds" ...Twitter to Implement OAuth as Future Authenticatio
Recent events have pulled Twitter’s authentication methods even further into the limelight. People are becoming increasingly concerned about the safety of their profile and everything associated with it. What’s Twitter going to do about it, and...
Read more about Twitter to Implement OAuth as Future Authentication Method...SugarCRM
SugarCRM is the world's leading provider of commercial open source customer relationship management (CRM) software for companies of all sizes. Sugar easily adapts to any business environment by offering a more flexible, cost-effective alternative...
Read more about SugarCRM...CRM and social networking...
I was quoted in Computing the other week making somewhat unsupportive remarks about the CRM vendor’s attempts to harness social networking. In essence my feelings are that companies need to understand the impact of social networking rather than...
Read more about CRM and social networking......